(together referred to as “500 Startups”, “we” or “us“) and explains how we collect and use your personal information in connection with your relationship with us as a customer or potential customer including;
• through your use of https://500.co/ and any country top level domain name (the “Site“),
• through your use of and applications for our products and services and participation in our program(s);
• by interacting with our content and/or services such as online training; or
• by contacting with our team members.
This policy also applies to information held about suppliers and possible future suppliers, contacts and all other people we hold information about.
“Personal Information” means data that allows someone to identify or contact you (e.g. your name, address, telephone number, e-mail address, credit/debit numbers, expiration date and other billing information; people to whom purchases have been shipped, including addresses and phone number). “Non-Personal Information” means data that is not associated with or linked to your Personal Information.
Depending on the particular circumstances, we may collect and hold different Personal Information about you. For example, this may include:
your occupation and professional qualifications;
your contact information such as your home or work address, telephone and email contact details;
your payment details/financial information, such as your bank account or credit card details;
your postings on any social media applications and services that we provide;
your account security credentials, such as username and passwords;
information about how you use our products and services;
information in connection with communications you send us, for example to report a problem; and
where necessary, additional information as part of our user authentication process.
Automated collection of information
Each time you use the Site, we may automatically collect the following types of information:
Technical information: For example, the type of internet browser and the operating system. We use this information to help provide a good user experience on the Site.
Log information: For example, the details of the use of the Site by you, the visits to the Site and traffic data. We use this information to help us understand how users use the Site and to improve user experience.
If you fail to provide us with this information, or you object to us processing such information the consequences are that we may be prevented from conducting business with you and we may be unable to provide our products and services to you.
How Information is Obtained
Information you give to us when you purchase our products and services. If you purchase one of our products you will need to provide certain information including your name, address and card number in relation to the purchase.
Other information you give to us. We may receive and store information that you enter on the Site (e.g. when you register for a program) or give us in any other way (e.g., by telephone, email or other software platform). As a result of your use of the Site, you may supply us with such Personal Information such as your name and contact details.